Account Manager - Singapore - TALENT ACE PTE. LTD.
Description
Operating as the lead point of contact for any and all matters specific to your accounts- Building and maintaining strong, longlasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with the sales team to identify and grow opportunities within the territory
- Assist with challenging client requests or issue escalations as needed
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