Assistant Manager, Contract Management - Singapore - Nanyang Technological University Singapore

    Description
    The Assistant Manager plays a critical role in ensuring the efficient and accurate delivery of HR operational services. This position will directly supervise 2 team members, providing guidance and support to maintain high standards of service delivery across a range of HR functions. The Assistant Manager will be responsible for overseeing day-to-day operations, ensuring compliance with policies and procedures, and contributing to the continuous improvement of HR processes.

    Responsibilities

  • Supervise a team to provide HR operational support in the following areas, in alignment with University's policies and guidelines:
    • Contract renewal
    • Retirement & Re-employment
    • Job Changes including transfers, secondments, job upgrades, time type
    • Staff confirmation
    • Exit management
    • External/internal work consultancy
    • Ensure tasks and enquiries undertaken by the team are resolved and completed in a professional and timely manner in accordance with the service level agreements (SLA)
    • Improve internal controls, processes and procedures to ensure high standards of quality, efficiency and governance
    • Participate in process improvements projects as well as propose improvements to service delivery standards within the team
    • Collaborate and build good working relationships with multiple stakeholders and departments within the University

    Requirements
    • Human Resource Management, or business related degree
    • Preferably 4 years of relevant experience (including 1 year of supervisory experience)
    • Good HR knowledge in Employment Act and labour laws of Singapore and experience in HR Operations
    • Strong interpersonal and communication skills
    • Strong organizational, time management skills
    • Proficient in Microsoft Office applications
    • Working knowledge of Workday is an advantage
    • Meticulous, resourceful and innovative with a positive attitude

    We regret that only shortlisted candidates will be notified.

    Hiring Institution: NTU

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