- Define and implement in coordination with the build team the needed application monitoring.
- Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure, and production teams.
- Support overnight batches which take place during the Singapore morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
- Process and issue daily, weekly, and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.
- Maintain programmable code outlined in technical instructions and specifications for software applications.
- Provide level 1 and level 2 application support to the business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator)
- Analyze and manage incidents/problems/requests coming.
- Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
- Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long-term solution.
- Provide non-functional requirement to the build team to implement monitoring as code whenever available.
- Degree in Computer Science, Information Technology, Programming & Systems Analysis Science (Computer Studies)
- With at least 8+ years' experience in support activity.
- Candidates should have ITIL knowledge.
- Experience in Software development or Devops team.
- Should be able to do SLA & KPI management, client communication & interaction, predictive analysis, consulting, escalation management, risk analysis and project execution.
- Knowledge in XML, SQL, PL/SQL, MQ Series, CFT and Control-M.
- Knowledge of monitoring solution (E.g., ITRS Geneos)
- At least 3-year experience with Jenkins, GIT (GitLab), with at least 1-year experience in Ansible
- With Shell scripting or Perl Scripting is a plus
- Background in Unix Batch creation
- Good to have experience in Docker/Kurbernetes, Liquibase or equivalent.
- Understanding and knowledge in general banking and finance.
- Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD)
- Exposure to Capital Market FO/BO system (E.g., Summit, Kondor+, Murex)
- Proficient in software development life cycle
- May be required to work on different time zones, i.e., 2pm - 11pm, 4pm - 1am, 3pm - 12am or 5pm - 2am; in accordance with the planned time schedule, as required.
- May be required for on-call support during non-business hours and/or on weekends.
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Application Programmer - Singapore - MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD
Description
Roles & ResponsibilitiesThe candidate will join the team in charge of running application for Capital Market from Front-Office (Murex, Apex, Orchestrade), Back-Office (Summit, Calypso) and Market data referential (Asset Control), and Market Risk applications (in-house application on big data technologies).
Job Responsibilities
Application Monitoring
Incidents and Requests Management
Problem Management and Continuous Improvement
The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity, and global improvement of the quality of service.
Job Qualifications
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Tell employers what skills you haveMarket Risk
XML
Predictive Analysis
Application Monitoring
Escalation Management
Unix
Information Technology
Systems Analysis
SQL
Problem Management
Application Support
Bonds
Banking
Ansible
Software Development