Associate Data Centre Engineer - Singapore - ITCAN Pte Ltd
Description
System & alert monitoring and escalation- Batch jobs processing including backups (e.g., execute/ submit, monitor, and handle jobs according to work instructions / MOP defined)
- Server health checks
- Startup, shutdown, reboot systems, restart services, etc.
- Initiate prompt actions for tasks indicated on the checklists
- Ensure proper handover to next shift team member
- Provide support for incident management
- Incident ticketing and escalation
- Liaise with users/ customers on project related operational matters
- Respond promptly to incident and escalation
- Provide assistance in remote management and troubleshooting
- Manage DC inventory list
- Manage DC physical access control
Job Types:
Full-time, Permanent, Contract
Benefits:
- Professional development
Schedule:
- Day shift
- Flexible hours
- Monday to Friday
Work Location:
In person
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