Customer Service Executive - Orchard, Singapore - MARKET_SINGAPORE PTE LTD

MARKET_SINGAPORE PTE LTD

Verified Company

Orchard, Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

To support the Department Supervisor / Manager in performing the day to day operations of the Counter Services and Call Centre, to achieve KPIs

Collaborate with interdepartments and Headquarter to resolve customerrelated issues, feedback and concerns
Responsible for updating weekly and monthly Operation reports
Support Company held events
Any other adhoc assignments as dedicated by Department Supervisor / Manager

Skills/Education/Experience:

Minimum GCE "O" Levels, Diploma or Degree preferred
Possess at least 1 year of experience in the Call Centre or service related industry
A pleasant personality and good customer orientation mindset are essential
Excellent interpersonal and communication skills. Ability to speak fluent English and Mandarin (to liaise with Mandarin speaking customers)
Ability to meet deadlines and work under pressure.
Ability to function as an effective team player
Strong initiative, open minded and willing to adapt to changes and challenges
Mature, selfmotivated and hardworking
Able to work on shifts
Either 9am to 6pm or 10.30am to 7.30pm
Able to work on rostered Saturdays (10am to 2pm)
Occasional weekend support at local seminars

Note:
All information provided by applicants will be treated in strict confidence and used for recruitment purpose only.

Job Types:
Full-time, Permanent

Salary:
From $2,500.00 per month

COVID-19 considerations:
As per MOM Regulation

Work Location:
One location