Operation Analyst - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.

Description

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you'll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

· Investigate and resolve customer remittances queries in accordance with the established service level agreement and payment guidelines .

· Work with business units , agent banks/correspondent banks to resolve remittance queries .

· Process failed remittances in accordance to procedures

· Other ad hoc tasks assign by Team Manager .

Requirements:

· Related experience in payments is highly desired.

· Fresh graduates with the right attitude can be considered .

· Possess strong problem solving and analytical skills.

· Good knowledge of intermediate level Excel functions ( v lookup, pivot table)

· Good verbal and written communication skill.

· Able to work well in a team

EA License No. 01C4394
• RCB No E
• Lim Jia Jie EA Registration No. R

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