IT Applications Specialist - Singapore - DYNAMIC HUMAN CAPITAL PTE. LTD.
Description
Role and responsibilities
- In charge of resolving incidents, problem management, and fulfillment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction
- Perform systems unit tests and assist end users in User Acceptance Tests for change requests and projects
- Collaborate with Group IT on project requirements and standards
- Assist and support project implementations in SG
- Liaised with external parties for integration interfaces
- Prepare training materials and conduct training for users
Skills and experience
- Bachelor's Degree in Information Systems or equivalent
- At least 1 to 2 years of experience in SAP related environment
- Proficient in ITIL
- Incident and Problem Management, Change and Release management,
- Knowledgeable of any of the following SAP modules, SD, MM, FICO, WM/EWM, PP, and BI tools
- Experience in enduser support
- Excellent analytical and problemsolving skills
- Good communication skills
- Familiarity with IT Service Management processes
Joane Carrido
Registration number:
R1770751
EA Licence No: 12C6253
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