IT Applications Specialist - Singapore - DYNAMIC HUMAN CAPITAL PTE. LTD.

Wei Jie

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Wei Jie

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Description

Role and responsibilities

  • In charge of resolving incidents, problem management, and fulfillment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction
  • Perform systems unit tests and assist end users in User Acceptance Tests for change requests and projects
  • Collaborate with Group IT on project requirements and standards
  • Assist and support project implementations in SG
  • Liaised with external parties for integration interfaces
  • Prepare training materials and conduct training for users

Skills and experience

  • Bachelor's Degree in Information Systems or equivalent
  • At least 1 to 2 years of experience in SAP related environment


  • Proficient in ITIL

  • Incident and Problem Management, Change and Release management,
  • Knowledgeable of any of the following SAP modules, SD, MM, FICO, WM/EWM, PP, and BI tools
  • Experience in enduser support
  • Excellent analytical and problemsolving skills
  • Good communication skills
  • Familiarity with IT Service Management processes
**HOW TO APPLY: Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

Joane Carrido

Registration number:
R1770751

EA Licence No: 12C6253

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