Tcm Receptionist 接待员 - Singapore - DI YI TCM PTE. LTD.

DI YI TCM PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Duties

Perform general receptionist and administrative duties
Perform data entry using Customer Relationship Management (CRM)
Ensure proper documentation and filing system
Excellent telephone etiquette
Book and conform appointments via phone calls, and/or SMS
Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required
Attend to customer's enquiries
Manage customer's appointment bookings
To deliver all customer service with excellence
Guiding and training new staff members to promote internal growthJob Requirements
Experience in retail or telemarketing experience will be an added value. Able to commit to working retail hours on weekdays (10.45am9pm) andweekends/public holidays (9.45am6pm)
Cheerful & outgoing characteristic
Customeroriented. Have basic PC skills
Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers)Staff Benefits
Attractive salary scheme
Meal and transport allowance provided
Yearly performance bonus
Medical benefit scheme
Workers' insurance
Long service award
Different types of leave benefits
Career progression & development opportunities
Comfortable and conducive working environment工作责任执行一般接待员和行政职责使用客户关系管理(CRM) 软件执行数据输入确保适当的文件和归档系统优秀的电话礼仪通过电话和/或短信预订和确认客户的约定处理来电和回电,将电话转接到相应部门并在需要时记下消息处理客户的查询管理客户的预约提供卓越的客户服务指导和培训新员工,促进内部成长工作要求有零售或电话营销经验将是一个附加值能够接受在零售时间上班,周日(上午 10点45分至晚上 9 点)、周末和公共假期(上午 9 点45分至下午 6 点)