Operations Executive - Singapore - Manpower Singapore

Description

ResponsibilitiesOversee all aspects related to New / Used vehicles and the Leasing fleet for the company.
Manage vehicle movement and parking logistics.
Coordinate vehicle repair, servicing, and inspection, including scheduling, manpower allocation, and liaising with external contractors/vendors.
Ensure vehicles are in optimal condition for prompt delivery.
Ensure vehicles pass pre-delivery inspections (PDI) before customer handover.
Obtain reinstatement quotes for leasing customers returning vehicles, including independent quoting.
Manage company phone and serve as the primary contact point for leasing customers, even on weekends.
Handle vehicle breakdowns involving the leasing fleet, offering over-the-phone advice, arranging towing, and providing onsite support.
Handle accidents involving the leasing fleet, offering over-the-phone guidance, coordinating driver reporting, and collecting accident excess payments from customers.
Support the credit control team in collecting rental payments from specific customer groups.
RequirementsDiploma or equivalent qualification.
Minimum 2 years of experience in operations management and customer service coordination.
Prior experience in the automotive industry is advantageous.
Strong organizational, analytical, and interpersonal skills.

• Ability to efficiently manage multiple tasks in a fast-paced environment.

Sun Luneng Ashley License No:

02C3423 Personnel Registration No:

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