Customer Support - Singapore - Snaphunt Pte Ltd
Description
CompanySnaphunt Pte Ltd
Designation
Customer Support (Chinese - English Speaking)
Date Listed
13 May 2024
Job Type
Entry Level / Junior Executive
- Full/Perm
Immediate Start, Permanent
Profession
Sales / Retail
Industry
Computer and IT
Location Name
Singapore
Allowance / Remuneration
$ monthly
Company Profile
Our client is a modern, mobile-optimized website builder that's extremely easy to use. Our client mission is to give everyone the power to unleash their individuality.
Job Description:
- Flexible working options
- Opportunity to make a positive impact
- Work alongside & learn from best in class talent
The Job
Your responsibilities will include:
- Help others and be able to stay calm under pressure.
- Translate client's product into Chinese.
- Be given the tools to do so easily, and you translate regularly, and moderate others' translations.
This project requires:
- Customer support experience in a fastpaced environment
- Great Chinese and English communication skills, both written and oral to be able to liaise effectively to different stakeholders across the region
- Should love making customers happy
- Should have the ability to assess each customer's issues
- Knows how to deal with difficult customers/clients
- Has good analytical and problemsolving skills
- Has good accurate records keeping
- Must be a good team player
- Can work with mínimal supervision
- Ability to prioritize and multitask
- Knowledge of Domains, SEO, and Analytics is a plus
- Must be able to work remotely and fulltime (at least 40 hours per week)
Ref:
UOL33AHXZE
Application Instructions
Agent Note This position is posted on behalf of a client by a third party agent.
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