Chinese Medicine Clinic Receptionist - Singapore - SIN KANG TCM CLINIC PTE. LTD.

Description

We are operating a TCM clinic, offering attractive remuneration packages

-(Basic+ Commission).

Duty and Responsibilities:

Front Desk:

• Greet, welcome, and direct customers appropriately at front desk
• Answering of incoming calls, texts and attend to email enquiry.
• Attending to walk-in customer's enquiries on promotions.
• Registering all customers entering to the clinic via the system.
• Booking and follow up with all appointment bookings.
• Coordinating physician consultation and therapist treatment process.
• Invoicing and processing of claim documents.
• Dispensary of medicine.
• Basic housekeeping to maintain the cleanliness of the clinic
• Managing internal administrative duties.
• Inventory checking & Stock ordering.

Consultation & After-Treatment Sales:

• Provide professional consultation on TCM treatment services and packages.
• Follow up on consultation with customers after treatment experience.
• Drive sales to meet sales targets and sales performance KPI.
• Ambassador for our brand, products and services.

Requirements:

• At least 1 year of working experience in Beauty / Aesthetic Clinic/ Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer Consultant & related field is required for this position
• Willing to work retail hours, weekends & public holidays
• Able to work with system WESS and Smart TCM would be an advantage
• Be part of a collaborative and inclusive team
• Fast-paced and collaborative working style
• Excellent communication and relationship building skills
• Demonstrating high professional standards, personal commitment and passion for the brand
• Advance computer skills
• Provide excellent customer service.
• Result-driven and get motivated by bringing in sales to the company.
• Comfortable in handling mobile phone, email enquiries in English.
• A Fast learner (Training Will Be provided)

Work Location: Multiple locations across Singapore

Interested candidates, kindly submit your updated resume via online. Alternatively, you may call our Human Resource Department at Attractive remuneration package commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

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