Associate Director, Client Strategy and Engagement - Singapore - Standard Chartered

Standard Chartered

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job:
Institutional Banking

Primary Location:
Asia-Singapore-Singapore

Schedule:
Full-time

Employee Status:
Permanent

Posting Date: 15/Feb/2023, 3:08:14 AM

Unposting Date: 01/Mar/2023, 5:59:00 PM

Role Responsibilities

Summary

The Client Strategy & Engagement team was formed in Jan 2021, within the newly formed CCIB Business Development unit, jointly reporting into Client Coverage and DCDA.
The Associate Director will be involved in projects and initiatives across the 4 verticals based on project pipeline and delivery timelines.

The team covers 4 verticals

Client Tiering and Value Proposition
Client Portfolio Management
Sector Development
Client Engagement and Experience

Core Responsibilities
Drive strategy definition and planning for Proposition and Experience initiatives

For example:

Identify ways to efficiently allocate Bank resources across CCIB client segments.
Identify improvements in the way we gather and use client insights.

Independently execute the team's strategic priorities across the Bank

For example:

Align CCIB behind a single CCIB client segmentation, tiering and value proposition.
Deliver Client Onboarding and Offboarding strategy with a profitability lens.
Drive tangible improvements to the execution and delivery of our proposition.
Own and drive a portfolio of strategic partnerships within Client Coverage.
Support Frontline teams to execute growth initiatives for key clients.

Support wider team on data analysis and presentations

Produce materials suitable for CCIB Management Team.

Required Skillset (Must Have)

Strong problem-solving skills

Ability to frame and assess ambiguous/complex problems (such as client segmentation and value proposition) in simple, understandable terms.
Ability to communicate complex ideas effectively, both verbally and in writing.
Strong stakeholder engagement skills.
Ability to work independently and proactively to drive results across the Bank.
Ability to work effectively with people at all levels in an organisation (incl. Management).
Ability to work collaboratively in a team environment.
Ability writes concise, clear presentation slides and independently assess large datasets.

Required Skillset (Nice to Have)

Knowledge of CCIB business verticals (Products, Clients Segments).
Knowledge of CCIB systems and operational processes.
Background / experience in largescale project management (PMO).

Required Systems

PowerPoint (Advanced)
Excel (Advanced)
Degree holder preferred
5 + years of relevant work experience in an analytical role, preferably in banking or financial services sector.
Business level strong written / verbal communication skills.
Ideally experience in a strategic commercial role within Wholesale Banking (i.e., Client Coverage, CCIB Products) or strategy consulting background.
Trackrecord of driving demonstrable commercial change within current/previous role or team

Role Specific Technical Competencies

Power Point
Excel
Knowledge of Product Line
Financial Analysis

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion.

Together we:
-
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
-
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
-
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
-
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
-
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
-
Flexible working options based around home and office locations, with flexible wor