Payment Operations Manager, CMT Payouts - Singapur, Singapore - Flywire

Description

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The Opportunity

• Ensure daily processing deliverables of the region are consistently met
• Monitor team performance and quality of work
• Deliver an exceptional service to all payers and beneficiaries
• Ensure all payment related enquiries are resolved promptly
• Understand the importance of strong financial controls and operate consistently within our regulatory, safeguarding and internal policies
• Maintain cash balances globally to ensure liquidity to meet all deliverables
• Maintaining internal control systems
• Banking, invoicing and credit card reconciliation
• Compliance verification and reporting
• Identify processing inefficiencies, propose and drive initiatives forward to resolve
• Collaborate with internal and external stakeholders to support successful launch of new business and product initiatives
• Ensure the team are trained, operating efficiently and effectively and maintain training documentation
• Help with setting strategic priorities, challenging objectives and monitor progress and KPIs
• Prepare goals and review reports to track key metrics for success and team performance

Here's What We're Looking For:

• Undergraduate Degree along with an interest in financial services or operations
• Deadline focussed with strong organizational skills and exceptional attention to detail
• Fluent English, written and spoken, other languages are an advantage
• Possess a willingness and eagerness to learn
• Ability to work independently and drive projects to completion in a fast-paced environment
• Excellent analytical and computer skills including proficiency in Excel and other online tools (Google Apps, etc.)
• Passion for problem solving and helping customers
• Highly effective communication skills
• A positive, can-do attitude motivated to drive ongoing, continuous improvement
• 4+ years experience in payments, finance or banking operations
• 2+ years of team lead or mentoring experience

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers)

Submit today and get started

We are excited to get to know you Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire.