Jobs

    Customer Success Junior Executive - Singapore - Bob the Baker Boy Pte Ltd

    Bob the Baker Boy Pte Ltd
    Bob the Baker Boy Pte Ltd Singapore

    6 days ago

    Default job background
    Full time
    Description

    Purpose of the Role:
    Ensure 100% Happy Customers and Continued Excellent Customer Retention

    Job Responsibilities:

    • Understand customer needs and goals and provide proactive guidance and support.
    • Serves as primary point of contact for customers, addressing their inquiries and providing timely and accurate information.
    • Collaborate with internal teams to resolve customer issues and coordinate the resolution process.
    • Ensuring all orders for our standard and designer bakes are made and delivered on time.
    • Ensure excellent customer service standards and maintain high customer satisfaction.

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