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- Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, handling claims and complaints regarding employment and related disputes etc.
- Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers.
- Ability to work well in a fast-paced environment with constant introduction of new government policies and requirements
- Handle calls during crisis situations and build rapport with the callers and report to supervisors for further action.
- Providing feedback on processes, suggesting improvements to enhance skills and knowledge.
- Proficient in Microsoft Office tools
- Must be comfortable in handling queries from callers
- No experience required as training will be provided
Customer Care Officer - Singapore - ACHIEVE CAREER CONSULTANT PTE LTD
Description
Roles & ResponsibilitiesCustomer Care Officer (1 Year Contract)
Work Office Location : Yio Chu Kang
Working Hours: Mon – Fri, 830am – 6pm, Alternate Sat, half day
Responsibilities
Requirements:
Interested candidates, kindly email your updated resume to or contact me via whatsapp at Thank you.
EA Personnel: Irene Lim Choo Eng
EA Personnel No: R1110784
EA License No: 05C3451
Customer Service Oriented
Microsoft Office
Customer Experience
Interpersonal Skills
Customer Care
Communication Skills
Customer Satisfaction
Customer Service
Case Management
Service Excellence
Customer Service Experience
Call Center