customer service executive - Singapore - PRIME HUMAN RESOURCE DEVELOPMENT PTE. LTD.

Description

Roles & Responsibilities

Job Description: -

•Answering phone calls from Owners and making appointments for vet consults;

•Call Owners for the next-day surgeries, allergy test..

•Taking care of incoming and outgoing emails @customerservices emails;

•Uploading all the external lab reports, other clinic hx to Vetlink system;

•Attending to Owners and handle Owners with passion and friendly manners;

•Well taking care of the front desk & waiting areas' cleanliness and tidiness ;

•Liaison with various clinics and hospitals for medical information via email;

•Handle & uploading various form & documents with Owner eg; registration form; surgeries & treatment form; hospitalisation form & etc;

•Able to handle hospital system well (can learn)

•Liaison with external lab for different diagnostic test;

•Able to understand some medical terms;

•Mustn't be afraid of animals;

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Hospitals
Customer Experience
Interpersonal Skills
Treatment
Inventory
Administration
Adaptability
Freight
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Shipping
Customer Service Experience