Officer, Competence Development - Pioneer, Singapore - Volvo Construction Equipment

Description

Officer, Competence Development


Location:
Singapore, SG, 629111
Position Type:Professional- Transport is at the core of modern society.

Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

Job Summary

• Assist in the implementation and administration of dealer competence development activities (sales, technical & part sales training) within Region Asia.
• Assist to establish, maintain and coordinate the dealer trainer network within Region Asia.
• Responsible for the management and administration of VEIDA (learning management system) for both Sales and Aftermarket users.

Main Responsibilities

Dealer competence development activities

Coordinate with trainers and the relevant market area(s) to organize and implement sales / technical / parts sales training for dealer personnel.

Plan, organize and implement all training-related logístical arrangements (hotel reservations, training materials, training aids, training meals, participant transportation, etc.).

Maintain participants' attendance records in training events.
Gather training participants' evaluation and feedback on training programs / events.
Manage and support all activities associated with the Volvo CE Masters competition.


Dealer trainer network
Liaise with dealers in Region Asia to establish a dealer trainer network.
Maintain records of dealer trainers' training proficiency and expertise.
Organise and coordinate Train-the-Trainer prgrammes / activities.


VEIDA (learning management system)
Provide admin support on user issues / requests.
Provide training / coaching support for dealer admin users.
Create and manage lessons / learning paths / events.
Monitor and drive the completion of assigned lessons / learning paths / events / training assessments by users.
Maintain and ensure accuracy of VEIDA user training completion records and generate required reports from the system.
Manage the LMS subscription fee payment process.
Participate in VEIDA key user meetings and assist in LMS related projects (system upgrades, new functionality launches, etc.).


Perform any other duties assigned by his / her supervisor.

Key Skills

• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to work well with others
• Good decisionmaking skills with strong attention to details
• Ability and willingness to work independently, with limited supervision
• Strong analytical and troubleshooting skills

Forums

• External - Region Asia dealers
• Internal - Product Technical Trainers/Managers, Product Marketing Managers, Parts Marketing Managers, Competence Development & Delivery (CDD) members

Required knowledge & experience

Education/Professional Qualifications required for the position

• Degree / Diploma in Business, Administration or equivalent
• Excellent verbal and written communication skills

in the English language


Additional Important Requirements

• Committed and supportive teamplayer
• Willingness to learn and try new things
• Able to travel whenever required
  Who we are and what we believe in
• Part of Volvo Group,
  Volvo Construction Equipment is a global company driven by our purpose to build the world we want to live in. Together we develop and deliver solutions for a cleaner, smarter, and more connected world. By unleashing everyone's full potential, we build a more sustainable future for all our stakeholders. Come join our team and help us build a better tomorrow.

Job Category:


Competence Development
Organization:
Volvo Construction Equipment
Travel Required:Occasional Travel
Requisition ID:8514
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Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed.

Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.