Reservations Executive - Singapur, Singapore - Accor

Accor Singapur, Singapore

4 days ago

Full time

Description

Company Description

HOTEL OVERVIEW

Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Job Description

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

Support the reservations sales team and operations teams to ensure all key KPIs are met and maintained including conversion, abandoned call rate and quality assurance.

Ensure travel agency commissions, reservations sales conditions, profile tracking and guest recognition is checked, completed and updated accordingly.

Maintain accuracy of arrivals including billing, VIP status and other guest preferences.

Maintain high level of performance within the reservations guest experience, including the support for the reservations and operations team.

Ensure that a "RevPRO culture" is spread in the hotel, through regular liaison with operational and call centre teams.

Manage rooming lists, corporate bookings, and crew blocks as required.

Qualifications

Qualifications:

Minimum of 3 years of relevant experience in the reservations sales

Strong working knowledge of CRS, PMS, RESAWeb or distribution systems

Details Orientated

External and internal environment understanding

Ability to work effectively and contribute in a team

Great communication, presentation and influencing skills

Customer/Commercial focus

Multicultural awareness and able to work with people from diverse cultures

Flexible and able to embrace and respond to change effectively

Self-motivated and energetic

Additional Information

Job Highlights

Birthday Leave

Discounted Room Rates across ACCOR Properties

Duty Meals

Reservations Executive

1 week ago

CHYAU FWU WINE & SPIRITS PTE LTD Singapore

The ATLAS **Reservations Executive **supports the Reservations and Events Manager and General Manager in day to day reservations requests and guests enquiries. · **Who are we looking for?** · - Proactive, reliable, analytical and organised people with an eye for detail, a self-st ...
Reservations Executive

1 week ago

SHANGRI-LA HOTEL LIMITED Singapore

Reservations Executive is responsible in providing the most efficient and courteous hotel reservations service, to excel in service delivery, optimize booking opportunities to achieve the highest possible occupancy levels for the purpose of maximizing room revenues & profit. And ...
Reservations Executive

3 days ago

MERCURE SINGAPORE BUGIS Singapore

**Responsibilities**: · - Reporting directly to the Assistant Reservations Manager, the Reservations.Executive is directly responsible for handling telephone enquiries, accepting reservations and the subsequent input in the computer system. · - Work closely with all Front Office ...
Reservations - Executive

1 day ago

Marriott International, Inc Singapore

**Job Number** · **Job Category** Reservations · **Location** The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all reservatio ...
Reservations Executive

2 days ago

SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Singapore

**WHAT**: · To assist in the duties of the Reservations Department maximizing bookings by delivering a delightful yet efficient booking service for our Reservations Agents are meticulous at multisite brand administration ensuring that every detail of a customer's booking has been ...
Reservations Executive

1 week ago

GCH PTE. LTD. Singapore

**Description** · - Responsible to handle telephone inquiries, to convert all sales inquiry into confirmed reservations and to input into the computer system. · - Provide lead advice and constant "feedback" concerning both inquiries and firm reservations. · - Maintain a professio ...
Reservations Executive

6 days ago

ONE FARRER PTE. LTD. Singapore

To answer and respond effectively to all enquiries on Hotel's rooms reservation in a knowledgeable, courteous and prompt manner. Ability to seize opportunity on up-selling at point of reservations. · **Responsibilities**: · - Determine guest needs and quote the appropriate room a ...
Reservations Executive

3 days ago

Young Men's Christian Association of Singapore Singapore

**_Job Description · - ** · - Assist guests with booking, modifying, and cancelling of reservations. · - Manage group bookings, including end-to-end reservations processes. · - Work with external systems like booking engines and rate comparison tools etc. · - Support Front Office ...
Reservations Executive

5 days ago

Fairmont Singapore Singapore

**Job Description**: · ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD · At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues · We are looking for a diverse group of passionate individuals to join our two iconic hotels with an ...
Reservations - Executive

1 week ago

Marriott International, Inc Singapore

**Job Number** · **Job Category** Reservations · **Location** The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all reservatio ...
Reservations Executive

1 hour ago

EL DEVELOPMENT (VENTURES) PTE. LTD. Singapore

**Summary** · This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner. · **Responsibilities** · - Maintain complete knowledge of all food & beverage services, outlets and hotel se ...
Reservations Host/executive

1 week ago

TRADECOMM PTE. LTD. Singapore

5 resort & hotel F&B hiring in Singapore · Immediate recruiting - limited vacancies · 1. reservations host / Executive · 2. service crew · 5 days work week (able to work weekend, PH and shifts) · Salary $2,200-$2,500 (depending on experience) · Meals provided · Employee shuttle ...
Reservations Host/executive

1 week ago

HIRE RIGHT EMPLOYMENT AGENCY PTE LTD Singapore

5 resort & hotel F&B hiring in Singapore · Immediate recruiting - limited vacancies · 1. reservations host / Executive · 2. service crew · 5 days work week (able to work weekend, PH and shifts) · Salary $2,200-$2,500 (depending on experience) · Meals provided · Employee shuttle b ...
Dining Reservation Executive

1 day ago

RC HOTELS (PTE.) LTD. Singapore

**ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD** · At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues · We are looking for a diverse group of passionate individuals to join our two iconic hotels with extensive collection ...
Concierge / Reservations Executive

1 day ago

WILD HONEY PTE. LIMITED Singapore

Join a team of passionate, fun and hustling Crew at Award-Winning and Top-Voted Best Brunch Spot in Singapore · In the words of our team members - _No Place Like Home _. · If you love breakfast, assisting people and takes pride in delivering quality service, we are looking for ** ...
Senior Reservations Executive

6 days ago

ELITEZ PTE. LTD. Singapore

Our client is local MNC · Postion: Senior Reservations Executive · **Salary**: Up to $4000 · Location: Central · **Job Description**: · - To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream mana ...
Cluster Reservation Executive

1 week ago

Marriott International, Inc Singapore

**Job Number** · **Job Category** Reservations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all reservation reque ...
Cluster Reservation Executive

6 days ago

Marriott International, Inc Singapore

**Job Number** · **Job Category** Reservations · **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Process all reservation reque ...
Cluster Reservations Executive

2 days ago

ST. REGIS HOTEL SINGAPORE Singapore

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. · ...
Executive, Central Reservation

1 day ago

ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Singapore

Answer all incoming calls within the service level, and in a professional, helpful and engaging way. · - Ensure all reservation details are entered timely and accurately into the system. · - Maintain a positive selling approach to maximise yield in both occupancies and rates. · - ...