- Issuance of policy contracts and endorsements;
- Issuance of policy adjustment, member movement;
- Responsible for premiums computation and experience refund;
- Ensure tax invoices/endorsement schedules/medical cards are issued timely;
- Liaise with direct clients/agents on employee benefits related queries via all channels;
- Fronting of digital solutions to clients/agents to champion for digitisation;
- Attend to escalations independently and recommend sound resolutions;
- Ensure the accuracy of records entries & proper documentation;
- Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;
- Participate in User Acceptance Testing prior to deployment of changes in system;
- Maintenance of Department records and endorsements;
- Administration of data to provide reports required to track Department's progress;
- Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
- Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
- Maintain awareness of industry trends on regulatory compliance, emerging threats and
- appropriate steps to mitigate the risks; and
- Highlight any potential concerns/risks and proactively shares best risk management practices.
- Degree from recognized institution;
- Preferred at least 1 year relevant experience specializing in insurance administration/business processing;
- Applicant along with experience in processing group insurance policies will be an advantage;
- Good time management, good analytical skills, detailed-oriented and pro-activeness;
- Task and results oriented, and a good team player
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Assistant Manager, Business Processing - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
EA License No. 01C4394
• EA Registration No. R Goh Jia Zhen Crystal)
Regulatory Compliance
Analytical Skills
Tax
Risk Management
Administration
Employee Benefits
Time Management
Accountability
Team Lead
Administrative Support
User Acceptance Testing
Team Player
