F&b Supervisor - Singapore - AQC DELIGHT PTE. LTD.

AQC DELIGHT PTE. LTD.
AQC DELIGHT PTE. LTD.
Verified Company
Singapore

3 weeks ago

Wei Jie

Posted by:

Wei Jie

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Description
Maintain knowledge and ensure compliance with departmental policies and standard service procedures.

  • Supervise efficient upkeep of tools through proper usage of equipment and devices.
  • Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.
  • Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
  • Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
  • Monitor all phone calls to room service department to ensure timely resolution for same.
  • Facilitate procedures to take orders from the customers.
  • Coordinate with various departments and ensure staff set up and supply remain according to departmental standards.
  • Monitor status of tasks given to different staff.
  • Prepare documents and maintain adherence to departmental standards.
  • Monitor status of assignments and any followup in association with manage plus supervisor in waiting list.
  • Inspect food and beverage product preparation programs and maintain goodwill of company.
  • Greet guests promptly in a warm and friendly manner.
  • Anticipates any unexpected guest needs and reacts promptly and tactfully.
  • Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.

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