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    Scientist, Field Applications - Singapur, Singapore - Thermo Fisher Scientific

    Thermo Fisher Scientific
    Thermo Fisher Scientific Singapur, Singapore

    2 weeks ago

    thermo fisher scientific background
    Full time
    Description
    :

    • Conducts start-up applications training for customers either in their laboratories or at Thermo Fisher Scientific training centers.

    • Performs product demonstrations at customer sites or company locations.

    • Provides troubleshooting support to customers in the field or remotely via phone/email.

    • Resolves customer issues and complaints, escalating when necessary.

    • Reports technical trends in the territory by communicating customer concerns and issues to internal partners.
  • Maintains technical competency by attending trainings, staff meetings, and staying updated on new products, markets, customers, and competitors.

  • • Demonstrates problem-solving skills and adaptability in situations with limited standardization.

    • Manages schedules effectively and negotiates conflicts.

    • Works independently, showing self-motivation and proactivity.

    • Trains, coaches, and mentors team members.

    • Possesses a customer-centric attitude and stays informed about markets, trends, and competitors.

    • Manages expenses, schedules, and tracks activities.

    • Embraces and leverages diversity of culture and thought.

    • May be assigned additional related duties as required.

    Experiences:

    • 5+ years of laboratory or related work experience.

    • Experience in Next Generation Sequencing (NGS) and/or Microarray is essential.

    • Experience in a clinical, diagnostics, and/or regulated market is a plus

    Knowledges, Skills, Abilities:

    • Strong ability to present technical information in written and verbal forms.

  • Customer-facing experience and proficiency in delivering technical and scientific presentations to various audiences is highly desirable.
  • Incumbent is required to be fluent in spoken and written English.
  • Demonstrates clear and concise communications and can interact with a diverse population of internal and external contacts.
  • Able to work independently, solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
  • Able to be flexible and support other portfolios when the needs emerge
  • Astute, anticipates needs and problems while creating solutions.
  • Position is based in Singapore, but requires travel to SEA countries up to 50% of the time. Travel will focus, but not limited to around Thailand, Vietnam, Malaysia, Philippines and Indonesia on a regular basis.
  • Benefit

    We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation



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