Customer Service Coordinator - Singapore - Convergint Asia Pacific

We are seeking a Service Coordinator to support our after-sales and service operations in the commercial kitchen equipment industry. · This role is responsible for coordinating service schedules, liaising with customers and technicians, · and ensuring timely and efficient service ...

We are seeking a Service Coordinator to support our after-sales and service operations in the commercial kitchen equipment industry.This role is responsible for coordinating service schedules, liaising with customers and technicians, and ensuring timely and efficient service deli ...

Primary point of contact for managing work schedules, job assignments, and customer coordination for regional Field Service and Repair jobs with subsidies and customers · Support the system's allocation, reservation, assignment, and coordination of labor and workshop capacity. Re ...

This is a Service Coordinator role that involves coordinating service jobs from planning through execution and close-out. The coordinator will work closely with Service Managers, Service Engineers, and the Spares team to ensure timely and effective delivery. · ...

Key Responsibilities · Work closely with the business team, distributors/end customers, and internal teams to ensure timely delivery of equipment. · Coordinate workflows and information so heavy equipment and delivery details reach customers on time. · Oversee daily service opera ...

Coordinate and schedule service appointments for HVAC systems in the North region. · ...

A service coordinator confirms daily attendance and ensures timely closure of service orders. · ...

· Responsibilities: · Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries. · Provide information in answer to inquiries about accounts, products and services to the customers and must interact with th ...

· Responsibilities: · Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries. · Provide information in answer to inquiries about accounts, products and services to the customers and must interact with th ...

Manage customer inquiries via email and phone, providing information on accounts and services. · Address and resolve customer complaints and discrepancies. · Oversee service engineer assignments and job scheduling, ensuring accuracy and timeliness. · Coordinate with various depar ...

Make sure that all parties involved in the logistics chain, such as purchasing and supply chain teams, customer service, warehouse employees, transport service operators (both internal and external providers), and expediters (including customs clearance specialists), are kept inf ...

The Service Coordinator will report to the Service Manager and provide strong administrative support to the Service department. · ...

Create a new service project job number via ERP. · Evaluate the customer's request and provide guidance on the best course of action based on the warranty or maintenance contract. · Work along with the supervisor or field service engineers to ascertain how many staff, parts and e ...

This position plays a pivotal role in ensuring seamless operations and customer satisfaction. · Job Description: · Be the first point of contact for customers, handling service requests and breakdown calls with professionalism and care. · Coordinate and dispatch Service Technici ...

This position plays a pivotal role in ensuring seamless operations and customer satisfaction. · Be the first point of contact for customers. · ...

· Responsibilities: · Oversee daily operations to assist sales teams, such as order acknowledgment, quotation processing, purchase orders, sales orders, etc. · To communicate and arrange for the delivery of a customer's request · To give current clients excellent support and cus ...

· Job Details: · Processes orders from customers, including unique and customised orders that might need more resources to deliver; monitors servicing activity delivery, making sure the right authorizations are obtained for further work and correct invoicing · Make phone calls ( ...

We are looking for an organized and proactive IT Operations Coordinator to support our IT team. · The IT Service Coordinator will coordinate daily schedules for IT engineers, manage interns deployment schedules, · liaise with Sales and IT departments on after-sales support matter ...

Coordinate material planning with internal teams, vendors and customers for scheduled and unscheduled maintenance. · Track material readiness expedite deliveries manage customs clearance local transportation for overseas shipments. · ...

The Service Coordinator is responsible for planning, coordinating, and reporting all activities of our service operations. · ...

Position: Service Coordinator/Service Admin · Location: Near Tuas West Road MRT · Working hours: 5 days, Monday to Friday (8.30am to 5.30pm) · Salary (commensurate on experience): Up to $4,000 + AWS + Variable Bonus + Medical · Duration: Permanent · Industry: Manufacturer · Main ...