Jobs

    Assistant Outlet Manager - Singapore - TASTY WEE PTE. LTD.

    TASTY WEE PTE. LTD.
    TASTY WEE PTE. LTD. Singapore

    1 day ago

    Default job background
    Description
    Roles & Responsibilities

    Overview

    In this role you will support the Outlet Operations Manager in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

    Responsibilities

    • Support the Outlet Operations Manager in managing all outlets' overall operations
    • Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth
    • Assist Tasty Wee's Quality Assurance Executive to ensure outlet operations are compliant with ISO standards
    • Ensure that outlets' premise is in good working condition
    • Update training handbook and standard operating procedures for outlet operations
    • Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning
    • Conduct preliminary performance appraisal and exit interviews
    • To manage outlet staff grievances and conflicts and issue disciplinary action when necessary
    • Provide timely feedback to the Outlet Operations Manager with regards to outlet activities

    Requirements

    • Good communication and interpersonal skills
    • Good team player
    • Able to work within deadlines and well-organised
    • Positive attitude and eager to learn
    • Display strong initiative and able to work independently
    • Thrive in a fast-paced environment and able to adapt quickly

    Location

    • Pasir Ris Mall
    • Located at Pasir Ris MRT
    • Aircon & brand new mall working environment
    Tell employers what skills you have

    Quality Assurance
    Interpersonal Skills
    Inventory
    ISO
    Succession Planning
    Strategy
    Compliance
    Revenue Growth
    Cashiering
    Customer Satisfaction
    Team Player
    Customer Service
    Performance Appraisal
    Scheduling
    Able To Work Independently
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