regional customer experience lead - Singapore - beBeeCustomerExperience

    beBeeCustomerExperience
    beBeeCustomerExperience Singapore

    1 week ago

    Job title: Manager Customer Experience

    Description

    About the Job

    As a seasoned professional, you will have the opportunity to drive regional strategy and ensure cross-functional integration. Your goal will be to deliver exceptional customer experiences across every touch point.

    • You will oversee the development of key performance indicators (KPIs) and track progress against these metrics on an ongoing basis. This will help identify areas for improvement.

    To achieve this, you'll collaborate with colleagues in marketing, business development, sales and after-sales teams. Together you'll work towards enhancing customer satisfaction through multichannel programs that convert new customers while retaining existing ones.


    Your role demands effective communication skills as well as project management expertise coupled with an aptitude for data analysis technology systems your workplace has global reach.

    Project Manager - Customer Experience · Bachelors or Master's degree in business administration Management Studies ♥
    data analytics Digital Marketing Market Research Team Leadership Operational Excellence Performance Improvement


    '
    Customer Service', ' DashboardBusiness'],
    [
    A high level of motivation is essential team player strong interpersonal & Communication Skills Fluency English must.', 'Regular travel within APAC Europe expected highly motivated efficient time management organization'

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