Admin Executive - Singapore - Kaplan Higher Education Institute Pte Ltd

Kaplan Higher Education Institute Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

COMPANY DESCRIPTION
Kaplan is one of the world's largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions.

As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant.

To date, these opportunities have benefitted over 95,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time.

Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.

DESIGNATION :
Admin Executive (Aus & Euro - BE)

RESPONSIBILITIES
To meet growing demands, our Program management team is looking for individuals who are passionate and able to work well under pressure in a fast
- paced, high volume environment. As an integral part of the team, you are required to provide efficient and effective support. You should possess excellent interpersonal and coordination skills, with the ability to multitask on administrative work and adapt to changes. If you are a person who loves challenges and enjoys communicating with people, we invite you to join us for an opportunity to enhance the customer experience and contribute to our fast-growing business.

Key Roles and Responsibilities

Administrative Management (60%)

Master timetable scheduling
Classroom scheduling (including monitoring classroom status on CELCAT & liaising with APSO on changes of classrooms)
Textbook ordering & arranging course materials for printing
Uploading course materials to the university's learning portal, if applicable
Preparing for welcome orientation / induction materials
Assignment management getting AA to sort out assignments, preparing assignment dispatch forms for lecturers' collection and return of assignment scripts and couriering assignment scripts to universities
Getting AA to work on sorting out the parchment lists, certificates and transcripts, etc.
Preparing for materials collection, exam seating lists, exam dispatch forms and result sheets
KSS updating creating terms, scheduling modules, enrolling students & updating students' status, etc.
Ensuring student's data is uptodate at all times
Maintaining a good deferred / resit / repeat followup & recording system
Preparing for contracts & creating sales orders for deferred / repeat / transferred students, if applicable
Compiling data for reports for the management's review
Assigning ad hoc administrative tasks to AA

University Management (20%)

Liaising with universities for administrative matters (timetables, university faculty's schedules, course materials, outstanding documents from universities, etc.)
Working with universities on exam board reports, if applicable
Negotiating with universities on improving administrative processes, if applicable

Cross Department Communication (10%)

Liaising with LM to confirm lecturers' schedules (always uploading updated timetables on U Drive for LM's action)
Liaising with Exam Office to verify assignment results
Liaising with SFS for issuing credit notes
Responding to government agencies such as ICA, CPE, Police, etc on time for all enquiries

Teamwork & Personal Development (10%)

Communicating regularly with Frontline Counterpart to achieve work efficiency & effectiveness
Providing support to other members in the organization wherever necessary
Attending training as required
Proposing ideas for work improvement

QUALIFICATIONS