Operations Specialist, Client Account Services - Singapore - Bank of Singapore

Bank of Singapore

Verified Company

Singapore

3 days ago

Posted by:

Wei Jie

beBee Recruiter

Description

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels.

Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices.

If you have passion, drive and the will to succeed, rise to the challenge today

Bank of Singapore opens doors to new opportunities.

Start your career with Bank of Singapore as an

Operations Specialist (6 months contract) in the

Account Information Management team

Client Account Services (Operations) provide account services support in the areas of account documentation review, screening, static and data inputs as well as account control and monitoring to Relationship Managers across all BOS locations through the account lifecycle from onboarding, periodic review, and maintenance till closure.

Overview

Key role in managing client and account static information for all post onboarding maintenance in Bank's core systems
SME for maintenance workflows and data quality derived from supporting documentations
Effectively handles queries, exceptions, and investigation matters
Open to new tasks as required by the business
Set and manage the priority of request through ongoing engagement with stakeholders in account maintenance aspect
Ensure all client records are compliant with regulatory standards and ensure high quality and timely completion of all clients' static maintenance requests

Key Responsibilities

Creation and maintenance of client and account static records in Bank's core system
Responsible for interacting with stakeholders in establishing any impact and ensure accurate static data maintenance of KYC and nonKYC related information in bank systems as required by Policy and Procedures
Keep abreast of all regulatory changes and associated documentation requirements
Monitor and attend to any accounts exceptions and deviations to ensure compliant to Bank's policies and procedures
Ensure appropriate and confidential handling/sharing of sensitive client data
Identify red flags and escalate in line with policy and procedures
Handling Front office queries, ensure timely followup and/or escalation to stakeholders
Responsible for completing delegated and adhoc tasks within the established timeframes
Contribute ideas and participate in initiatives to drive continuous improvement to enhance service delivery
Participate in UAT, system and process improvements

Qualifications

Qualifications

Polytechnic diploma or Bachelor's degree
Meticulous and detail oriented
At least 13 years of experience relating to banking operations, preferably in Client Onboarding & Maintenance functions, client documentation and static data maintenance

Skills

Good understanding of KYC, AML and MAS regulatory requirements
Ability to communicate clearly and concisely, both verbally and in writing
Great interpersonal, analytical and organizational skills
Strong in MS Office tools
Open minded, fast learner and able to share information with peers and team members