Technical Services Engineer - Singapore - YOUYI TECHNOLOGY PTE. LTD.
Description
Project Delivery assurance, manage risks, manage resources and fulfill the solution.- Maintenance on various customers with the assistance of our various partners.
- Support the sales force through the bidding process.
- Develop IP team(s) for each key account to fulfill business requirements.
- Upskill all relevant channels to ensure effective project delivery on all accounts.
- Presales support including a full range of company products, and network technical solutions, highlights proposals, etc
- Develop business opportunities with clients
- Promote solutions and deliver formal technical proposals/presentations to clients
- Responsible for product solution designing and ensuring the solution is competitive
- Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
- To understand the client's business and technical requirements
- To handle clients' inquiries and technicalrelated issues
- Conduct product training for clients
Job Requirements:
- Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
- Experienced in handling and troubleshooting technical issues.
- Possess CCNA/CCNP and other networking certificates would be an added advantage
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