Host - Guest Experience - Singapore - GRAND HYATT SINGAPORE

Description

Roles & Responsibilities

You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and efficient running of the Guest Experience team within the Rooms Division, including the Concierge and Belldesk team.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills

Tell employers what skills you have

Mentoring
Rooms Division
Budgets
Property Management
Financial Management
Property
Exceptional Customer Service
Payroll
Restaurant Management
Tourism Management
Customer Satisfaction
IV
Human Resources
Decision Making
Customer Relations
Hospitality