Inbound Call Centre Agent - Singapore - ZENITH INFOTECH (S) PTE LTD.

ZENITH INFOTECH (S) PTE LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Customer Service Officer 24 hrs shift (Inbound Call Centre Experience)

This is a 12 months contract assigned to our clients

Salary Range:
$2,500-$3,000

Work Location:
Suntec

Work Schedule

Comfortable with rotational shift 24 hours

2. 44 hours per week

3. 5.5 days of work per week

Rotating Shift 7.30am-11pm

Job Description:

1. 1-2 years of inbound call center environment (min 6 months)

Education background:
Minimum O Level and above

Multitask - Logging tickets, checking KBs while on the call
First call resolution expertise to close the call at CSO level.
Experience in dealing with Member of Public, Government/ IMDA/GovTech Contact Centre /

Service Desk agents are preferred.