Customer Service Representative - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

    THE SUPREME HR ADVISORY PTE. LTD.
    THE SUPREME HR ADVISORY PTE. LTD. Singapore

    4 weeks ago

    The Supreme HR Advisory Pte Ltd background
    $30,000 - $60,000 per year Customer Service / Support
    Description
    Roles & Responsibilities

    Customer Service Executive

    • Location: 21 Tuas View Circuit, Singapore 637358
    • Company Transport / Transport Allowance $120 if candidate possess own transport
    • Permanent: Monday to Friday (8am to 5pm), after 10 weeks need to work 1 Saturday per month
    • Temporary 3 months: Monday to Friday (8am to 5pm) only
    • Basic: $2800

    Requirements

    • Diploma holder and above
    • At least 1 year Customer Service experience (MUST)

    Job scope

    • To receive all inquiries, take note of the caller's particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
    • To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
    • To prepare invoices, monthly reports for consolidated billing.
    • To maintain and upkeep the filing system and SWM software on all aspects of waste information.
    • To assist Customer Service Manager to ensure smooth daily operational in the team.
    • To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
    • To update customer database in respect of customers and potential customers.
    • To coordinate with the various departments, i.e. logistic and operations dept to ensure customers' requirements are met.

    If Interest please kindly click on the Apply button

    Ong Choon Kiat (James) | Reg No: R

    The Supreme HR Advisory Pte Ltd | EA No: 14C7279

    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Customer Experience
    Interpersonal Skills
    Customer Care
    Marketing Communications
    Marketing
    Adaptability
    Freight
    Market Intelligence
    Communication Skills
    Customer Satisfaction
    Team Player
    Customer Service
    Shipping
    Customer Service Experience