Jobs

    Food & Beverage Supervisor - Singapore - M.R.N F&B PTE. LTD.

    M.R.N F&B PTE. LTD.
    M.R.N F&B PTE. LTD. Singapore

    4 days ago

    Default job background
    Description
    Roles & Responsibilities

    Job Responsibilities

    • Report to Restaurant Manager
    • Maintain outlet service quality and display good customer relation skills
    • Ensure food quality and presentation are up to standard and manage service recovery
    • Manage peak periods effectively with good hosting and queue management skills
    • Display good supervisory skills with ability to assign and delegate duties among staffs
    • Plan outlet schedule and deployment
    • Manage staff discipline and performance issues
    • Execute outlet administrative duties and management reporting
    • Maintain restaurant hygiene and upkeep
    • Achieve sales target and manage maintenance, labour and food cost
    • Improving procedures and systems
    • Conducting basic training and ensure SOPs are adhered to
    • Motivate team members and maintain a high level of team cohesiveness
    • Manage site/outlet and equipment maintenance
    • Any other duties assigned
    • Coordinate & assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.
    • Planning of the daily outlet operations in the absence of Manager.
    • Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards.
    • accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.
    • Take F&B orders according to customer requirements and preferences.
    • Deliver F&B services in accordance to departmental standards and procedures.
    • Ensure that all F&B are served according to service standard.
    • Upsell & promote F&B offers at every available opportunity in order to maximize sales revenue.
    • Apply necessary precautions with regards to the resturant food safety and hygiene standards
    • Facilitate the smooth running of the department through adequate supply of materials and equipment.
    • Handle customer complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management.
    • Supervise and assist in assigned work station's activities and oversee the operation of outlet in the absence of management.
    • Assist other F&B outlets with their operations during peak times or when required.
    • Check the outlet/back of house cleanliness to ensure that it is in compliant with F&B sanotation and hygiene rules & regulations.

    Qualifications / Experience

    • Minimum 2 years of relevant experience in a similar capacity
    • Working knowledge of MS Excel, Word, Powerpoint
    • Good communication and customer contact skills

    Summary of role requirements:

    • Flexible hours available
    • 1 year of relevant work experience required for this role
    • Working rights required for this role
    Tell employers what skills you have

    Management Skills
    Sales
    Food Safety
    Food Quality
    Customer Contact
    Supervisory Skills
    Service Recovery
    PowerPoint
    Equipment Maintenance
    Excel
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