Salesforce Project Manager_Business Analyst - Singapore - VISEO ASIA PTE. LTD.

Description

• Your responsibilities will be to:
• Lead, coach and support delivery teams.
• Ensuring the team follows Salesforce best practices to consistently deliver excellence.
• Coordinate with internal/external team towards planning and managing dependencies.
• Manage risks or issues at the delivery level.
• Provide budget, capacity, resource planning and management.
• Analyzing Every Information: They dive into every key data, insights, fact to discover
• what actions to take for the business's ultimate success.
• Elicitation - They are required to set up the foundation of a project by asking a lot of questions, gathering opinions, information, facts by interviewing stakeholders & departments to analyze what teams to work with, what should be the process, and other things.
• Documentation On Requirements: Salesforce BAs are required to document every input, action, outcome exchanged between the team, departments so that stakeholders could look into it.
• Communicating: Salesforce BAs role is to act as a bridge and thus involves a lot of verbal & non-verbal communication between teams, departments & stakeholders to ensure the right processes, actions are put forward, and the inputs are aligned with the desired outputs.
• Planning & Implementing Great Solutions: The Job of Business analysts is to plan & implement effective actions & solutions that meet the end goals desired by the business stakeholders.

Profile

• Bachelor's / Master's in IT/Computer Engineer/Computer Science (or equivalent)
• Minimum 10+ Years of consulting experience
• Minimum 8+ Years of demonstrated Salesforce consulting experience
• Exposure to software/product development cycle with a track record of driving features across complete development lifecycle
• Knowledge of implementation project management methodology and managing cases from the clients
• 5+ experience in Salesforce Business Analyst role
• Significant enterprise level project management experience (SOWs, contract management, risk management, staffing)
• Business Process Engineering / Re-engineering background, in the areas of sales, marketing, and/or customer support
• 3+ years consulting/implementation experience