Customer Service Executive - Singapore - BIDFOOD SINGAPORE PTE. LTD.
Description
Job Description:
- Manage customer orders from inception to delivery and through the entire ordertocash cycle
- Liaise with other teams to resolve requests/issues in a timely manner
- Administer return processing & credit/debit price adjustment
- Take corrective actions to resolve customer issues or order fulfilment inefficiencies
- Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow
Requirements:
- Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues
- Min Diploma in Business Admin / Supply Chain
- Minimum of 2 years previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues
- Experience of encouraging others to work to KPI's/SLA's
- Creative thinking ability with proven problemsolving skills including developing new ideas and making projects
More jobs from BIDFOOD SINGAPORE PTE. LTD.
-
Customer Service Executive
Singapore - 1 week ago
-
senior procurement executive
Singapore - 2 days ago
-
QA Executive
Singapore - 4 days ago
-
Assistant Sales Manager
Singapore - 1 week ago
-
Account Payable Executive
Singapore - 3 days ago
-
Strategic Procurement Specialist
Singapore - 1 week ago