Client Support Specialist - Singapore - ACHIEVE CAREER CONSULTANT PTE LTD

    ACHIEVE CAREER CONSULTANT PTE LTD
    Achieve Career Consultant Pte Ltd background
    Full time $30,000 - $50,000 per year Customer Service / Support
    Description

    Main Responsibilities

    • Actively listen to customers to identify their needs and proffer recommendations/solutions suitable in meeting such needs.
    • Provide advisories to facilitate the employment of both local and foreign manpower in Singapore, claims and complaints regarding employment disputes, workplace safety etc.
    • Build and maintain positive trust relationship by engaging customers in open interaction.
    • Maintain up-to-date knowledge of any new/change information to ensure accurate advice are given to customers, including upskilling to broaden knowledge
    • Ability to manage concurrent workstreams and work well in a fast-paced environment with constant introduction of new govt policies, requirements
    • Ability to recognise crisis call and react immediately, yet calmly, to crisis situations and quickly build rapport with the callers and report to supervisors for further action.

    Required Qualifications:

    • Min N Level
    • Proficient in Microsoft Office tools
    • Must be comfortable in handling queries from callers (Training will be provided)

    Work Office Location : Yio Chu Kang, (2 bus stop away from MRT)

    Work Hour : Mon – Fri, 830am – 6pm, Alternate Sat: Half day

    Kindly contact Ashley @ to apply, together with updated copy of Resume/CV.

    EA License No: 05C3451EA Personnel Reg No: R