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- Providing post-sales non-technical customer service and support in the form of information on product/price and resolution to issues related to shipping, delivery, complaints.
- Providing fast turn-around time for administrative solutions, , delivery status, returns and repairs.
- Acting as liaison between customers, sales team , internal and external functions of the organization related to specific customer orders.
- Facilitates resolution of escalated or sensitive customer complaints with sales team.
- Complaint resolutions will be conducted by either verbal or written contact with customers using a high degree of discretion.
- Must have excellent written and verbal communication skills. Qualifications * Candidate must possess at least Secondary School/"O" Level, Professional Certificate/NiTEC in any field.
- At least 1-2 Year(s) of relevant working experience.
- School Leavers with relevant knowledge are welcome to apply.
- Preferably Singaporean Other Information
We regret to inform that only shortlisted candidates will be notified.
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Sales Coordinator - Singapore - Akribis Systems
Description
Founded in Singapore in 2004, Akribis Systems is a motion control company that provides high precision direct drive motors. We construct products for a range of industries including renewable energy, semiconductor, communication, biomedical, robotics or any industry that requires precise motion.
We produce direct drive motors with a high force density and patented coil design that decreases cogging. Our linear and rotary motors also are available with stages that we manufacture ourselves so you can smoothly integrate the motor into your design.
More than simply a manufacturer, we are also innovators. Our deep knowledge of engineering and dedication to the work has resulted in 44 patents, and our research and development into the field of magnetics will only continue to grow our business. Our engineers are able to custom design motors and stages to your specific requirements with you as a co-developer.
Department Overview:
Sales Department Selling Direct Drive solutions and Motion Control Solutions to the ROW Market.
General Sales administrative & Customer service work focusing on a combination of general sales administratiive and cutomer service work including: * Assisting sales team with and/or without using CRM software to generative administrative results relating to sales activities.