IT Support Executive - Singapore - STEP INDUSTRIAL HOLDING PTE. LTD.
1 week ago
Description
Responsibilities:
- Perform technical support for user's desktops and laptops
- Manage and support IT Infrastructure including Windows Servers / Network routers & switches / MFP Printers / Desktops & Laptops
- Basic knowledge in configuration and managing Firewall, VPN, Wi-Fi Access Points etc
- Create and maintain technical documentation related to Windows Servers / IT Applications
- Perform periodic preventive and corrective maintenance, updates to software / hardware
- Maintain inventory of IT assets using IT tools
- Monitor and manage backup & restoration of databases, icloud
- Knowledge in Active Directory, DNS, GPO, Office 365, SQL Server, Acronis etc
- Provide installation, configuration, maintenance and support to users
Job Requirements
- Degree/Diploma in IT or related principles
- Min 3 years hand-on working experience in end-user support (hardware & software) environment;
- Good team player and enthusiastic
- Self-initiator on performing tasks
- Resourceful and responsive
- Work independently and multiple tasks
- Proficient in Chinese readking and writing, liaise with Chinese stakeholders
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