Customer Service Officer - Singapore - DYNAMIC HUMAN CAPITAL PTE. LTD.

DYNAMIC HUMAN CAPITAL PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Position:
Customer Service Officer (Healthcare)

Salary:
$2,200 - $2,700 + AWS + Variable Bonus**
Location: (North / West)
**Working Hours / Days: 8.30AM - 5.30PM (Mon - Fri), 08.30AM PM (Alt Sat)

Our Public Healthcare Client located (near MRT) is inviting individuals who enjoys customer service to join their healthcare family as a Patient Service Associate.

Responsibilities:

Provide frontline services and general administrative duties of the clinic or center.
Maintain overall décor and cleanliness at the clinic, front counter, and reception area.
Attend to patients at counters for registration and payment and appointment line.
Provide financial counseling where necessary.
Trace case notes for walkin cases, billing, and charges.
Account for handover and closing of counter payments.
Attend to clinic complaints and escalate to higher management when needed.
Assist doctors with patients' medical reviews in the consultation rooms.

Requirements:

Possess GCE "N" Level, GCE "O" Level, Professional Certificate/NiTEC, or Diploma.
Minimum 2 years of relevant working experience in customer service and customer handling preferred.
Open to work overtime and deployment during the pandemic.

Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No:
R
**License No: 12C6253