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- Front desk and reception duties providing good customer service, including offering general information, redirecting customers, addressing compliments and complaints, and ensuring a positive customer experience.
- Handling customer data with meticulousness
- Developing a comprehensive understanding of the automotive market and products to effectively assist customers is preferred
- Generating monthly lead reports by collecting and analyzing customer information to identify trends and opportunities.
- Reporting to the Marketing Manager and providing support to the marketing team when needed.
- Handling adhoc administrative duties as required to ensure smooth operations.
- Minimum of a Diploma or equivalent qualification
- Bilingual proficiency in English and Mandarin to effectively communicate with a diverse customer base.
- Strong customer service skills, both verbal and listening, to address customer needs and concerns effectively.
- Ability to adapt and respond effectively to various situations and customer demands.
- Excellent communication and presentation skills to convey information clearly and persuasively.
Marketing Intern - Singapore - Skylink Group Holding Pte Ltd
Description
The Job
Requirements: