Client Service Officer - Singapore - U3 Infotech Pte Ltd

Description

• Provide professional, accurate and prompt response to participants on their enquiries, technical assistance via voice calls, emails, live chats, etc.
• Understand the needs and provide timely and accurate information/assistance.
• Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved.
• Enter details of all the interactions accurately in the designated interaction management system.

• At least 1 years of relevant working experience in contact centre, customer support and customer service functions