Duty Manager - Singapore - THE INN AT TEMPLE STREET
Description
Job Description & Requirements:
Responsibilities:
- Assist Hotel Manager to manage and supervise all hotel staffs manage schedules and shifts
- Assist overall smooth running of the Hotel on a daytoday basis by ensuring that all hotel operational procedures and service standards are maintained
- Assist to achieve the sales objectives on a monthly, quarterly and yearly basis
- Assisit to manage and monitor hotel expenses
- Assist to manage and track hotel inventory
- Suggest and implement new ideas
- Ensure safety and adherence to rules and regulations
- Attend to guest queries and resolve guests' feedback and issues
- Service existing customers and develop new market territories
- Maintain high standard of professionalism, ethics and attitude
- Any other adhoc duties assigned
Requirements:
- Minimum Diploma in Tourism / Hospitality / Hotel Management; with minimum 2 years of relevant working experience leading a team in Front Office
- Possesses good communication and interpersonal skills, customer serviceoriented, with a good and approachable personality
- Bilingual in English and Mandarin (written & spoken)
- Guestfocused with passion for delivering service excellence
- Dynamic and positive attitudes
- Good people management skills
- Good team player
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