Senior Account Support Manager - Singapore - LOCKTON COMPANIES (SINGAPORE) PRIVATE LIMITED

Description

Job Purpose

Provision of administrative and compliance support to broking team members of ProFin.

Job Description – Key Tasks and Responsibilities

• To support the ProFin Team by handling routine administrative work including preparation of monthly renewal listing, various broking slips, reports and presentations.
• To raise Debit Notes/ Credit Note/ Fee Invoices in timely and accurate manner.
• To prepare covering letters for dispatch of policies/invoices/endorsements to clients.
• Ensure all activities that are undertaken are compliant with regulation and Lockton's internal standards and procedures.
• To build and strengthen relationships with clients by assisting brokers in the timely delivery of services and documentation.
• Assisting the brokers to implement, monitor and control the renewal process with clients and insurers.
• Checking accuracy of basic information on policy/endorsement/invoice to ensure that it is accurate prior to forwarding to clients.
• Ensure prompt and accurate invoicing and that clients understand the Lockton cash collection terms, monitor, follow-up and resolve debtor queries in a timely manner to ensure prompt payment of premiums and fees.
• Assist to improve and enhance administrative process of the team.
• Improving credit control and bad debt aging of team's portfolio.
• Preparation of reports and analysis as required by Head of Department or Team Lead.
• Fully understand and assimilate into the culture of the Organisation and Department.

Qualification and Experience

Qualification

GCE 'O' Level

Experience

Minimum 3 years