Client Success Manager - Singapore - TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.

Description

Engagement Manager

Key Requirements

• Manage government engagement, strategize and execute marketing campaigns, and evaluate competitive advantages in a dynamic market.
• Collaborate with product managers on multi-year go-to-market strategies and events to drive strategic opportunities and operational efficiency.
• Own community growth and enhance brand awareness for the web search & AI team product.
• Create EDMs, marketing collateral, and engage stakeholders for feedback to drive conversion.
• Work closely with cross-functional teams, including Software Developers, UX/UI Designers, Data Analysts, and Product Managers.

Key Responsibilities:

• At least 5 years of experience in Digital Marketing and Events
• Digital marketing expertise in email, content, and social media, alongside proficiency in marketing analytics, web search, and AI.
• Proven track record in event planning, marketing strategy, and cross-functional collaboration.
• Strong project management skills and the ability to understand technical product concepts.
• Adaptable communicator with proficiency in English, design tools, and excellent time management.
• Prior experience in customer engagement, tech market strategy, or data analytics is a plus.
• Comfortable navigating between macro product market strategy and micro product engagement with government agencies.