Clinic Executive - Singapore - SGP HEALTHCARE INVESTMENTS PTE. LTD.

SGP HEALTHCARE INVESTMENTS PTE. LTD.

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Join Our Team and Shape the Future of the Medical-Aesthetics Industry

ClearSK manages the award-winning ClearSK chain of medi-aesthetic centres, with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We are currently seeking a proactive Clinic Executive to join our dynamic team. The Clinic Executive will be responsible for providing outstanding customer service and assisting our doctors in delivering excellent treatments.

Attractive remuneration package with 5 days work week
Comprehensive on job training and professional guidance provided.
Fasttrack career path for the fast learner and high performer
Opportunity to work alongside doctors and management.
Benefits include a generous package of free medical aesthetics treatments.
Work in nice ambience and good location clinics near MRT station.

Responsibilities:

Provide excellent customer service, including addressing customers' inquiries and providing support throughout their treatment journey.
Checkin customers, record the visits and update customer information on internal database.
Responsible for daily check on stock usage and patch recording or data entry of any differences.
Maintain the cleanliness and organization of the reception area, including updating posters and brochures.
Assist customers with electronic purchases and account access on their mobile devices.
Facilitate signin and out procedures for customers.
Assist doctors with pre and posttreatment services, including prenumbing and postmasking procedures.
Escort customers to and from the doctor's room, ensuring their comfort and satisfaction.
Ensure adherence to clinic procedures and protocols.
Assess and score the clinic SOP compliance of the operation team including doctors and report to HQ management.
Assist consultants to prepare the sales documents and consent annex.
Handles booking of appointments, sending appointment reminders via WhatsApp
To make followup calls after clinic visits to provide advice about posttreatment care and book review appointments with doctors.
Stepout and events to generate leads of awareness.
Assist in any other clinicrelated matters as required.

What We're Looking For:

Minimum Poly diploma or Bachelor's degree from reputable universities preferably in Business Admin, Science or Health Sciences.
Experience in customer service and/or handson facial treatments preferred; basic math skills required.
Strong customer service skills with excellent communication abilities.
Ability to multitask and prioritize tasks effectively.
Proficiency in stock administration and inventory management.
Comfortable with electronic payment systems and mobile device usage.
Ability to assist doctors with pre and posttreatment procedures.
Willingness to adapt and participate in job rotation and career path planning.
Excellent organizational abilities with a high level of attention to detail.
Proficient in IT systems
Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.

Join us in providing exceptional care to our customers and contributing to the success of our clinic.

**_Application process: _