Dental Assistant - Singapore - National Healthcare Group Polyclinics

National Healthcare Group Polyclinics
National Healthcare Group Polyclinics
Verified Company
Singapore

3 weeks ago

Wei Jie

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Wei Jie

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Description

  • Family Group: Dental

JOB SPECIFICATION

Qualifications:

  • GCE N / O level.
  • Preferably a NITEC in dental assisting.

Experience:


  • Preferably with frontline and customer service experience relevant work in Healthcare industry or in frontline service industry

Special Attributes and Knowledge:

  • NHGP Values: People centeredness, Integrity, Compassion, Stewardship
  • Professionalism
  • Collegial
  • Respectful
  • Willing to learn
  • Proactive
  • Motivated
  • Good interpersonal and communication skills
  • Pleasant disposition and personality
  • Able to work independently when required
  • Able to multitask and work in a fastpaced and dynamic environment
  • Healthy and physically fit individual who likes to be on the move
  • Basic computer knowledge especially Microsoft Word and Excel

PRINCIPAL RESPONSIBILITIES:


Responsible for a variety of roles and responsibilities in the dental clinic and to participate in continuous quality improvement activities.

-
Dental Assistantship and Patient Care

  • Perform competent fourhanded Dentistry assistance to Dental Surgeon/Dental Officer/Oral Health Therapist
  • Prepare of dental instrument or materials needed by the Dental Surgeon/Dental Officer/Oral Health Therapist
  • Competent with charting
  • Practice established infection control measures and adhere to infection control procedures and protocols
  • Verify integrity of instruments packs and sets and ensure they have gone through sterilisation process and chemical indicator has changed color
  • Staff must verify with another staff to ensure instrument had gone through sterile reprocessing
  • Document instrument packs and sets used on patients in patient record in the electronic system for tracking purpose during a recall
  • Manual documentation of instrument packs and sets during IT downtime, instrument packs opened but and not use on patient and instruments packs and sets that have reached the expiry date
  • Ensure instruments packs and sets are arranged in the order of FIFO
  • Report any critical incidents such as failed sterility
  • Ensure cleanliness and orderliness of treatment room
  • Return dirty trays/instruments to the decontamination room
  • Replenish consumables, instruments, trays
  • Assist in translation (if needed)
  • Assist patient with their queries using postoperative education materials
  • Act as chaperone/witness for Dental Surgeon/Dental Officer/Oral Health Therapist
  • Ensure Dental Materials are not expired
  • Ensure consumables and instrument are replenished timely
  • Upkeep the treatment room's instrument inventory list
  • Report abnormal results, faulty, damaged equipment or missing instrument to Dental Assistant in charge of equipment.
-
Sterilisation and Decontamination Room

  • Able to perform the following tasks under supervision:
Perform proper cleaning and decontamination of dental instruments before packing

  • Perform proper checking, packing with appropriate packages, sealing of dental instruments and labelling of packs before autoclaving
  • Perform proper lubrication of dental instruments
  • Perform autoclaving of packed dental sets and instruments
  • Perform daily biological indicator and bowie dick tests and weekly validation of seal check
  • Perform mechanical and chemical monitoring of sterilization
  • Verify sterilisation parameters including quality assurance are met and autoclave printout and performance log sheets are properly documented and signed
  • Inform supervisor and Infection Control Nurse Manager if there is a sterilisation failure and assist in recall if necessary
  • Perform daily and weekly cleaning of the autoclave machines
  • Report faulty or damaged dental instrument to Dental Assistant Team Lead / Infection Control Dental Assistant promptly
  • Wash and disinfect dental chair potty and suction hoses at the end of the day
  • Assist in timely reporting and follow up actions if there are abnormal results
  • Assist and ensure loading of instrument and tray are done properly
  • Assist and ensure autoclave forms are filed in appropriately
  • Understand the recall workflow
-
Audits

  • Articulate infection control standards during audits
  • Ensure clinic is ready for the monthly and adhoc audits
  • Assist to close the gaps from audit findings
-
Housekeeping

  • Upkeep the cleanliness of the Pantry
  • Upkeep the cleanliness of the Dental Lab
  • Disinfect the common door handles every morning and end of the day (sliding door, door near pantry, Xray room, Sterilisation and Decontamination room)
  • Disinfect wheelchairs

SECONDARY RESPONSIBILITIES:

Perform any other duties as assigned by Dental Services.
-
Roster Management

  • Manage Xray, Pantry and Lab Cleaning rostering
-
Clerical Admin

  • Archive documents (CROWN)
  • Ensure laboratory cases from the incoming tray are distributed correctly to the Dental Surgeon's room
  • Ensure laboratory cases are dispatched and back in timely manner before patient's attendance
  • Responsible for the laboratory cases recording
- **Inventory Man
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