ERP Support Consultant - Singapore - MSC CONSULTING (S) PTE. LTD.
Description
JOB SCOPE AND RESPONSIBILITIES
- Provide user support and customer service on Dynamics NAV/Business Central.
- Troubleshoot problems and advise on the appropriate actions
- Maintain comprehensive experience and strong knowledge of core software, business processes and best practices, related technologies and enhancements, and industry trends
- Work on break/fix support to ensure clients experience with mínimal service disruptions
- Escalate ISV related product issues and work with partners to drive for resolution
REQUIREMENTS
- Degree in a relevant discipline e.g. IT, Computer Science, Engineering, Science
- Advanced working knowledge in Dynamics NAV/Business Central
- Possess problem solving, communication and client handling skills.
- Team player
- Lifelong learner
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