Technical Services Engineer - Singapore - YOUYI TECHNOLOGY PTE. LTD.

Description

Job Description

• Project Delivery assurance, manage risks, manage resources and fulfill the solution.
• Maintenance on various customers with the assistance of our various partners.
• Support the sales force through the bidding process.
• Develop IP team(s) for each key account to fulfill business requirements.
• Upskill all relevant channels to ensure effective project delivery on all accounts.
• Pre-sales support including a full range of company products, and network technical solutions, highlights proposals, etc
• Develop business opportunities with clients
• Promote solutions and deliver formal technical proposals/presentations to clients
• Responsible for product solution designing and ensuring the solution is competitive
• Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
• To understand the client's business and technical requirements
• To handle clients' inquiries and technical-related issues
• Conduct product training for clients

Job Requirements:

• Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
• Experienced in handling and troubleshooting technical issues.
• Possess CCNA/CCNP and other networking certificates would be an added advantage