Booking Clerk - Singapur, Singapore - GRAND MERCURE

Description

Job Description

· Answer telephone enquiries pertaining to reservation of hotel's rooms, room rates, etc.

· Process reservations into the hotel system

· Create and maintains reservation records by date of arrivals.

· Ensure all reports are updated and filed correctly.

· Attend to enquiries through reservations hotlines and email.

· Perform other ad-hoc duties as assigned.

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday