Department Manager - Singapore - Christian Dior Couture

Christian Dior Couture

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Position:

Management

Be a leader and keep your LG team motivated in order to achieve exceptional results.
Develop talents from your team by improving their skills.
Manage the daytoday operations of your department.
Responsible for the quality of the team (uniform, grooming, service)
Support given for recruiting team and manage the integration of new joiners.
Transmit product and sales training to sales staff and optimize mystery shopping results. Share ideas regularly and give regular feed backs to the Boutique Manager.

Store Performance

Set objectives with all the team members in the LG Department and improve their understanding of the business through individual evaluations done regularly on monthly basis.
Understand the sales targets and KPI in order to push the sales team and motivate them: Morning meetings and daily feedbacks.
To conduct spot coaching on staff whenever necessary.
Set targets per product category and take the corrective measures when required.
Improve the cross sells of your department and the synergies through a positive communication within the Boutique.
Optimize sellthrough by communicating with Boutique Manager and Merchandiser when appropriate.
Upkeep the products you are in charge into the store by being following visual merchandising recommendations.
Ensure the upkeep of the selling space and the image of the boutique.
Represent the brand image within the department.
Work together with other departments in order to improve global turnover.

Leadership

Contribute to the global team performance by being a Role model.
Dedicate a large part of time to the shop floor and achieve personal sales.
Welcome clients like a host, identifying their expectations, encourage them to visit the entire Boutique and invite them to discover the Dior universe.
Lead in creating the best customer experience through a multisensory selling style.

Customer Relations

Profile:

Education & Professional Qualifications
Diploma or above
Work Experience
Minimum 5 years of relevant experience at supervisory level in the luxury retail industry
Other Requirements
Detailminded
Well organized
Numerical sensitive
Selfmotivated and proactive
Good leadership and communication skills
Able to work under pressure
Proficient in English and Mandarin
Excel Skills