Desktop Engineer - Singapore - AVENSYS CONSULTING PTE. LTD.

Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Desktop Engineer. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

JD - RESPONSIBILITIES

• Dispatch - Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

• Perform troubleshooting for client platform related problems.

• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

• Perform service requests related to client platforms.

• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

• Involve in client platform implementation/upgrade project.

• Counter Walk-In/Dispatch Service Support Hour:

• 8.30am to 6.00pm (Mon – Fri)

• 8.30am to 1.00pm (Sat)

• Closed on Sun & Public Holidays

SUPPORTING SKILLS

Microsoft Windows

MANDATORY SKILLS

CompTIA A+

YEARS OF IT EXP

3-5 Year

To submit your application, please apply online or share the updated cv to - Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.