1 alternative title for "IT Support Engineer" using "en-US" language - Singapore - MICROBIT INFORMATION SYSTEMS PTE LTD

    MICROBIT INFORMATION SYSTEMS PTE LTD
    MICROBIT INFORMATION SYSTEMS PTE LTD Singapore

    1 month ago

    Default job background
    Technology / Internet
    Description
    Roles & Responsibilities

    The primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment.

    · Provide first level troubleshooting of devices, maintenance of laptops and tablets

    · Installation and configuration of operating systems and softwares for users

    · Assist users on operating system, email, hardware and software related issues

    · Deployment of PC, notebook and printers as requested by users

    · Assist in troubleshooting network and wireless connnectivity issues

    · Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.

    · Monitor Service Level Agreement and provide regular reporting in timely manner to relevant party.

    · Coordinate with 3rd party or equipment vendors to resolve problems

    · Other ad hoc duties assigned.

    Tell employers what skills you have

    Troubleshooting
    Hardware
    Customer Support
    Laptops
    Administration
    Information Technology
    Wireless
    Application Support
    Networking
    Operating Systems
    Windows
    ITIL
    Team Player
    Java
    Linux
    Technical Support